fandomhigh | Business Sense 101 [Friday]

Today's class was in the Danger Shop, a place that Hatter had never been but had already fallen in love with. Technology was amazing! Having this sort of thing in Wonderland would be dangerous but so, so helpful! He'd already been amusing himself with various simulations while he waited for the students to file in.

"Hello," Hatter greeted, tipping his hat at the small class. "And we're back in class once again. I enjoyed reading your various ideas about businesses and business names. Today, we're going to be getting a little more into the process of running a business. Today, you're going to deal with customers!"

The sim came to life to look very similar to Cafe Fina. It was packed with people and was loud and noisy and busy.

"Being a business owner means knowing the needs of your customers and choosing when to bend to them and when to stand strong and stick to your guns. When you're just starting out, you'll have to be make yourself visible so the customers come to trust you and know you. Once you get bigger, you can delegate duties to supervisors and managers but, at the start, it's all you. You have to show exceptional customer service skills and you have to build connections and network so they tell their friends and their friends tell their friends so your business can grow."

He grinned and gestured to the sim. "Enjoy your customers!"