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fandomhigh2014-07-30 01:54 pm
professor-lyman.livejournal.com) wrote in fandomhigh2014-07-30 01:54 pm
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Customer Service and You [Wednesday, July 30, 2014]
"Hey guys," Josh said with a fiendish smile as he ushered them into a call center that smelled like stale coffee, old french fries and despair.
Aren't you glad you took this class, guys? SO MUCH FUN.
"Today you're the customer service section of a major cable company," he told them, "and one of the workmen just went out and accidentally cut a cable, knocking 5,000 customers offline. You have no idea when their internet or televisions will work again. So....good luck with that."
And with that, in true managerial style, he left them alone. With the phone ringing off the freaking hooks.
Aren't you glad you took this class, guys? SO MUCH FUN.
"Today you're the customer service section of a major cable company," he told them, "and one of the workmen just went out and accidentally cut a cable, knocking 5,000 customers offline. You have no idea when their internet or televisions will work again. So....good luck with that."
And with that, in true managerial style, he left them alone. With the phone ringing off the freaking hooks.
OOC