Customers? Not Always Right [Thursday, May 30, 2013]

[professor-lyman.livejournal.com]

Today the Danger Shop was set up like a travel agency, complete with brochures for various cruises, computers for booking flights, and more poster of Disney than should be considered legal.

"Welcome to the summer travel season," Josh said, handing out button-up shirts with new nametags on them. "Today you will be assisting people plan their dream vacations or dealing with the fallout when their dream vacation has just lost their luggage."

Or when they have missed their flight on Air Force One and are now stuck in Indiana for all time. Not that Josh had ever experienced that. Cough.

"Find a spot to sit and practice your perkiest phone voices, people!" Josh said before turning the simulator on.

Comments

Re: Face the customers!

[notconflicted]

Did Sia know the name for this place? No, so she picked up and answered, "Travel agency."

Re: Face the customers!

[npc-customers.livejournal.com]

"I am in Bangor, Maine," the voice informed her tightly. "Could you explain why my bags are in Bangladesh?!"

Re: Face the customers!

[notconflicted]

"I'm afraid that's a question for either Portalocity or the airline, whichever last had your bags," Sia said. "I can get you their number to call them."

Re: Face the customers!

[npc-customers.livejournal.com]

"Oh no," the customer snapped. "I paid your company a lot of money for a perfect vacation. This is not perfect! You call them!"

Re: Face the customers!

[notconflicted]

"I'm sorry, but I can't do that." Yes, she was just going to keep it simple.

Re: Face the customers!

[npc-customers.livejournal.com]

There was angry sputtering on the other end of the line. "WHY NOT?!"

Re: Face the customers!

[notconflicted]

"For the reason I just told you. What I can do is give you the number so you can speak to them directly, get the information faster, and not have to deal with a middleman that will probably only frustrate you further," Sia said.